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PERSONAL INFORMATION COLLECTION STATEMENT
The personal data provided by means of the Online Feedback will be used for the purposes of handling customer feedback only. Incomplete and inaccurate information may prevent the processing of this customer feedback. The personal data collected will not be transferred to any external parties unless such parties are authorised by law to request the information or otherwise relevant to and necessary for the purposes stated above. Your personal data provided will be kept for as long as necessary to handle the customer feedback. Such personal data which is no longer needed will be destroyed. You have the right to request access to and the correction of your personal data. For any enquiries concerning your collected personal data, please contact Personal Data Privacy Officer, Secretarial & Legal Department, MTR Corporation Limited, MTR Headquarters Building, Telford Plaza, 33 Wai Yip Street, Kowloon Bay, Kowloon, Hong Kong.
newprojects@mtr.com.hk
GPO Box 9916, Hong Kong
2993 3333
During non-office hours or when the lines are busy, calls will be diverted to voice mailbox. Please leave your messages and we will contact you as soon as possible during office hours.
Monday to Friday
8:30am – 6pm
Saturday
8:30am – 1pm
© MTR Corporation Limited 2024
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